The Strategic Underpinnings of Conflict Management in Large Corporations: Evidence from U.S. and U.K.

CGS Brown Bag Series
Oct 15, 2014
01:30 PM to 02:30 PM
101 Old Botany

Dr. Ryan Lamare, Penn State

This presentation reports on two efforts to document workplace alternative dispute resolution (ADR) practices at large organizations. The first effort uses evidence from a survey of 368 Fortune 1000 corporations to empirically examine the strategic underpinnings of organizational conflict management practices within large U.S. firms. We argue that decisions to adopt alternative dispute resolution (ADR) practices and conflict management systems (CMS) may be driven by a set of proactive forces, rather than being solely reactive in nature. We find evidence that both firm strategy and commitment influence aggregate workplace ADR and CMS offerings, but these effects differ within ADR practice types. We also find evidence that management’s commitment to ADR moderates the effects of a strategic approach to workplace disputes. The second effort attempts to replicate the U.S. survey in the U.K. context. We discuss ongoing challenges and opportunities for constructing similar surveys within different organizational and institutional contexts, and report on expected outcomes of the comparative approach

Ryan Lamare is an assistant professor at Penn State’s School of Labor and Employment Relations. His research interests include: labor and employment arbitration; ADR in the securities industry; the development of ADR systems in organizations; the role of unions in politics; employment relations and HR at multinational companies; and quantitative research methods. He has published extensively on these issues in high-quality journals such as Industrial and Labor Relations Review, Industrial Relations, Harvard Negotiation Law Review,and Journal of World Business. Dr. Lamare also worked previously for a non-profit workers’ rights organization, and has held visiting academic appointments in Ireland, the United Kingdom, and New Zealand.

This lecture is a part of the Center for Global Studies Brown Bag Series which focuses on interdisciplinary faculty and graduate research.

Return to Top